Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared by our websites (catoriclothing.com, catoriclothing.com.au), apps and services  (the “Site”). By using our site, you consent to our privacy policy.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/catori-clothing/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/catori-clothing/privacy_policy).

Personal information we collect
When you visit the Site, we automatically collect certain non-identifiable information about your device, including information about your web browser, IP address, time zone, country, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. This is not linked with any identifiable information.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain identifiable information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When using our automated size recommendation service, we may also collect certain information (“Fit Data") in order to make a recommendation decision. This service is provided by a third party known as "Kiwi Sizing". The full privacy policy for this service can be found here - https://www.kiwisizing.com/privacy. The information collected as part of this service and is provided to "Kiwi Sizing" may include, but is not limited to:

• Age
• Gender
• Weight
• Height
• Fit Preference
• Body shapes
• Bra sizes
• Preferred clothing sizes from other brands
  
  

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating anonymous analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information
We will never sell your personal information. In some cases we are required to share your Personal Information with third parties such as Shopify to power our online store and billing --you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may also share your personal information with service providers to help us operate the Site or our business (such as marketing, order fulfilment and payment processing).

We provide anonymized data to a range of third party service providers including but not limited to HotJar, Kiwi Sizing, Google Analytics, Google AdWords, TikTok, Pinterest and Facebook to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
You can read more about the Pinterest Privacy Policy here - https://policy.pinterest.com/en/privacy-policy
You can read more about the Facebook Privacy Policy here - https://www.facebook.com/policy.php
You can read more about the TikTok Privacy Policy here - https://www.tiktok.com/legal/privacy-policy
You can read more about the Kiwi Sizing Privacy Policy here - https://www.kiwisizing.com/privacy
You can read more about the HotJar Privacy Policy here - https://www.hotjar.com/legal/policies/privacy/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Pinterest - https://www.pinterest.com/settings/privacy/

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights and GDPR
WE DO NOT cater to European residents and do not allow purchases from customers in Europe. While we strive to maintain GDPR compliance we advise European residents to not access our website at anytime for any means.
If you wish to have your data erased please contact hello@catoriclothing.com.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records indefinitely and copies may persist in any backups. You may ask us to delete this information at any time.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 18.

We do not knowingly collect any information from anyone under 18 years of age and if we learn that we have accidentally collected any information about a minor without parental or legal guardian consent, we will delete it.

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies. California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. To make such a request, please contact us at the following address:
Catori Clothing
hello@catoriclothing.com

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@catoriclothing.com