Ordering & Shipping
Have we missed a question you might have?Ā
Reach out to us via email usingĀ our contact form by clicking here
Unfortunately not ): We also don't offer pickup at this time
Don't Worry!
Please contact us ASAP viaĀ our contact pageĀ with the mistake you've made.Ā All orders are processed at 2:00am PDT and cannot be cancelled once that time has passed.
Shipping/Address errors can be changed up until the point of shipping however size and product changes must be made as soon as possible.
You can pay for your Anime and Streetwear clothes with Visa, Mastercard, AMEX, Apple Pay, Google Pay, Discover, Shop Pay, PayPal and AfterPay.
Want to know more aboutĀ AfterPay? Learn how AfterPay works when purchasing anime clothes and streetwear here -Ā How AfterPay Works
USA- From $4.99+
International- From $10+
We ship WorldWide (with some exceptions) with USPS and DHL! If you have an address, we'll ship there - regardless of where you are in the world!
Please note We are unable to accept orders to freight forwarders and these may be automatically cancelled
Thank you for your service!Ā Catori does ship to all APO/FPO addresses. We ship these directly with USPS when possible
Your streetwear and anime clothing comes in a 100% home and commercial compostable mailer. Our manufacturer has also been certified by all the leading authorities worldwide including the US, AU and EU.
We aim to be as transparent as possible and you can read more about our sustainability here -https://catoriclothing.com/pages/sustainability
Don't fear! The Catori size charts are available on every product page! You can also find every size chart available here -https://catoriclothing.com/pages/sizing
Typically orders ship within 2 - 7 business days as all orders are created on demand. In rare cases an order may take a day or two extra if it doesn't meet our quality control standards.Ā PS. (we don't ship on weekends or major holidays)
Shipping varies between 1 -8 business days in the USA and
10 - 25 business days Internationally. For more information visit ourĀ shipping policy and information page
Wohoo! Get excited, it's on the way! Visit ourĀ tracking page and enter your order number and email to get all the latest information
Please visit our washing guide
Returns and Exchanges
Oh no! Sometimes things don't always go to plan ): We'll issue you a replacement or store credit! Get in touch with us via our contact us page
Unfortunately we are unable to process exchanges at this time for change of mind items or wrong sizes chosen although we will do our best to accommodate any request. Please reach out to support using theĀ contact page here
Visit our fullĀ refund policy here
